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Frequently Asked Questions

Cichy Zaułek Apartments | Rumia

Check-in and Stay

Before arrival, the guest is required to complete an online check-in using the link we send after the reservation is made. Once completed, we send the codes for the intercom and the apartment door handle, allowing for a fully self-service check-in without having to wait for the host.
The standard check-in time is 4:00 PM, and check-out is 11:00 AM.
It depends – contact us before your arrival and we will try to accommodate your travel plans. To maintain high quality and comfort, we need to thoroughly clean the apartment after previous guests, so sometimes – if cleaning is shorter – early check-in is possible.
Similarly to early check-in – write or call us before departure. If the time for preparing the apartment for the next guests allows, we will be happy to accommodate your needs.
Yes, quiet hours are in effect from 10:00 PM – 6:00 AM. Full stay rules can be found in the Terms and Conditions.
Unfortunately, no – the presence of any pets is strictly prohibited on the property premises. We do not accept reservations with animals.
No, smoking (tobacco, e-cigarettes, and heating products) is completely prohibited inside the apartment. Smoking is allowed only in designated outdoor areas.
Yes. For older children, we have games, books, and toys, and for the little ones – a travel cot, high chair, and toilet seat reducer.

Parking and Location

Yes, there are free parking spaces near the property – the area is not covered by a paid parking zone.
The nearest beaches (Rewa, Mechelinki) are approximately 8-10 km away (12-15 minutes by car). A full list of distances to nearby attractions can be found in the Location section on the homepage.
Yes, the table with seating and other garden furniture are available for guests – as well as a hammock and a swing for children.

Amenities

Yes, we provide free, fast internet based on a symmetric connection.
The kitchen is fully equipped – you will find:
  • induction hob, microwave, fridge, and dishwasher,
  • coffee machine (capsules) and kettle,
  • pots, pans, cutlery, plates, and glasses in large quantities,
  • and even a corkscrew, basic spices, coffee, and tea.
Yes, fresh towels await each guest, along with shampoo and shower gel. For longer stays, towel changes are possible – just let us know.
Each apartment bathroom is equipped with a bathtub, hairdryer, and washing machine.
Yes, an iron and ironing board are available in the apartment.
The oven is available in Cichy Zaułek 2 and Cichy Zaułek 4. Only Cichy Zaułek 5 does not have an oven.
Air conditioning is available in Cichy Zaułek 4 and Cichy Zaułek 5. Cichy Zaułek 2 does not have air conditioning – but it does have a ceiling fan.

Payments and Reservations

We accept online payments via Przelewy24, Visa/Mastercard, BLIK, as well as cash on site at check-in.
Yes, you can pay on site with cash or card (Visa, Mastercard, BLIK) at the payment terminal. Depending on the type of reservation, a partial deposit may be required – for example, a non-refundable tariff requires an online prepayment, e.g., by bank transfer or through the integrated Przelewy24 gateway.
Cancellation terms depend on the chosen tariff (non-refundable, standard, flex, premium) and differ in the free cancellation deadline. Full, detailed terms can be found in the Terms and Conditions, in the section on tariff types.
The easiest way is to use the "Book now" button at the top of the page – select your dates and number of guests, and the system will show available apartments. You can also write or call us directly – contact details can be found in the Contact section.

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